Account Coordinator (German/English)

  • Location
    Dublin, Dublin
  • Category
    Recruitment Consultancy - Recruitment Consultant
  • Job type
  • External Reference

Are you a German speaker in search for your next career move? If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you!

The Team:
It is a worldwide sales, marketing, and services organization on the cutting edge of the digital advertising industry which empowers advertisers around the world to reach their maximum potential through paid search engine marketing in our advertising network. We are seeking an Account Coordinator for support. The individual in this role will support Account Managers and Account Executives by triaging, assigning, and resolving ticket requests received through internal stakeholders, serving as a point of contact to resolve client and stakeholder escalations related to bulk implementation of search optimizations and feature adoption. This position is focused on consistent execution excellence, compliance and works collaboratively to solve problems. Success measures include task quality and accuracy and stakeholder satisfaction.

Job Description:
*Support the Sales Account Team across varying tasks including (and not limited to) Excel creation and analysis, supporting the surfacing of optimization and customer account analysis, PBi dashboard creation and account admin
*Serve as an inter-team point of contact, gathering escalation information and client/business impact as needed to send escalations from internal teams to partner teams to resolve client issues quickly and professionally
*Track all requests using a ticketing system and work closely with stakeholders to complete tasks, troubleshoot and resolve issues
*Effectively follow process and guidelines
*Review account health and provide proactive search optimizations
*Coordinate with team members to manage daily team workload and schedules
*Help foster innovation in tools and processes to make the team more effective and efficient
*Stay up to date with new product releases and reporting functionality

The Organization:
Our mission is to empower every person and every organization on the planet to achieve more, and we're dedicated to this mission across every aspect of our company. Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day. Join us and help shape the future of the world.

Candidate Requirements:
*Readiness and capability to learn search engine marketing
*Critical thinker who is organized and can make decision based on clear priorities Problem solver and multitasker who can partner well with other teams
*Collaborative teammate who can build successful team relationships with partners
*Excellent written and verbal communication skills
*Flexible and able to quickly adapt to changing business needs and processes
*Positive and creative 'can do' attitude with a strong work ethic
*Self-motivated and willing to contribute ideas
*Fluency in English and German required
*Experience using Microsoft Office tools (Excel, PowerBi, Outlook, Word, PPT)

*Microsoft Advertising Certification or equivalent
*Experienced using Excel to analyze information, including data manipulation, VLookups, creating and using pivot tables, and data analysis
*1+ years search or digital media experience
*2+ years working in a sales or customer service organization/role

If the role interests you, please get in touch via email.
If you are interested in other roles or career change, please do not hesitate to contact me too.

Adecco Ireland is acting as an Employment Business in relation to this vacancy.

Please apply with your CV to: Luan da Cruz