Customer Service Executive (Dental Industry)

New

Adecco are recruiting for a Inbound Telesales & Customer Service representative in Dublin for a market leading company in the dental industry.


Responsibilities:

Answering incoming calls to Company standard.
Focus on customers ensuring we provide excellent service to our customers.
Achieve a high level of accuracy on all orders when both up-selling and cross-selling to increase both size and order value.
Achieve and exceed sales, gross profit, lost call and territory growth targets as set by the Line Manager.
Process orders and enquiries following quality control procedures.
Ensure that all quotations are dealt with in an accurate and timely manner.
Ensure that all reporting is completed in an accurate and timely manner.
Attend staff meetings and training courses, as and when required.
Give support to team members assist other departments, as and when necessary.
Record and update customer database with relevant information. Ensure that all records are up to date, filed and easily assessable.

Key Requirements

Experience as a dental nurse
Quick learner, data-driven, highly inquisitive
Brings a lot of energy, enthusiasm and ambition to work with a strong desire to get better

Remuneration

Great base salary
Bonus structure
Working with a market leader


If you would be interested in applying for this role please drop me an email on or apply through this job advert.

Adecco Ireland is acting as an Employment Agency in relation to this vacancy.

Please apply with your CV to: Ian Cleary