HR Coordinator

  • Location
    Dublin, Dublin
  • Category
    HR - HR Officer
  • Job type
    Contractor
  • External Reference
    JN-102021-213892

Searching for a remote HR role? Or global client is currently looking for a motivated HR coordinator to join their team of HR Operations, responsible for support functions and committed to delivering exceptional experiences to employees, partners, and stakeholders throughout the employee lifecycle.

They are looking for individuals with a passion to deliver exceptional customer service to our employees from Hire to Retire lifecycle. You will serve as the first point of contact to manage day-to- day queries on HR policies and programs and provide support and coordination for established processes. Join them in changing the way the world works!

You can perform the following tasks from any part of Ireland, no relocation to the office required, however, if you're ever in Dublin, you're more than welcome to visit their offices and work from them as often as you'd like

Responsibilities:
* Provide exceptional customer service for our client's employees by answering frequently asked HR questions.
* Execute on HR Operations rhythm of the business activities and tasks.
* Support internal stakeholders and partners to successfully implement a variety of HR programs, tools, policies, processes, and services.
* Meet established quality and resolution times for all assigned support tickets.
* Recognize when to escalate issues and follow applicable escalation and bug tracking protocols.
* Ensure data and information is complete and accurate in multiple HR Tools
* Ensure eveything remains compliant with all relevant federal, state, and local legal requirements.
* Complete data integrity audits to identify and prevent negative impacts to our client.
* Help drive employee self-service strategy by ensuring all knowledge articles are thorough, up to date and effective.
* Understand how to follow and promote adherence to processes and policies.
* Support training teammates
* Availability to work either Pacific, Central or East Coast time zones

Valued Skills and Qualifications:
* 1+ year of customer service or similar business experience
* BA/BS degree in HR or a related field, or equivalent experience
* Experience with Workday, SmartRecruiters, or ServiceNow would be ideal
* Experience with data management would be valued
* Knowledge & experience using Microsoft SharePoint would also be valued
* Basic knowledge of Excel formulas & functionalities
* Excellent communication, interpersonal and project management skills
* Ability to drive programs independently and build relationships at all levels of the organization and management
* Great problem solving and customer service skills.

If the role interests you, please get in touch via email for more details.

If you are interested in other roles or career change, please do not hesitate to contact me too.

Adecco is an equal opportunity employer

Adecco Ireland is acting as an Employment Business in relation to this vacancy.

Please apply with your CV to: Luisa Pita