IT Helpdesk Engineer, Dublin renewable contract

We have a great opportunity to join a successful growing team in Dublin city or Dublin South West working in a great environment for an experienced IT Helpdesk Engineer - level 2 for external users.



We also have a role n Dublin South to support internal users.



This is a renewable contract until the end of the year.



Purpose of the role:

The ideal candidate will have excellent troubleshooting and problem solving skills and experience in helpdesk technical support for customers.



Responsibilities:



Desktop support experience
Users management across different systems and applications;
Perform system software upgrades, testing, and coordination;
Execute and monitor backups of business-critical systems on agreed schedule;
Compete periodic data restoration tests and system patching;
PC & server installation;
Contribute to monthly reports on IT service statistics;
Taking charge of incidents from triage to closure;
Ensure compliance with company policies and procedures.


Skills required:



Customer focused with 2-5 years experience;
Experience with Windows operating system, Experienced in Backup and Recovery, and systems' patching and upgrades;
Extensive knowledge of IP networks: TCP/IP, DNS, DHCP, routing, etc
Experience with Microsoft Office suite, Cisco products, Antivirus, etc
Technical abilities with Active Directory;
3rd level IT related Degree or an equivalent.


If this is of interest please get in touch via email Natalia.Merritt at adecco.ie.



Please note, we do not provide a visa sponsorship.



Adecco is acting as an Employment Agency.



Adecco Ireland is acting as an Employment Agency in relation to this vacancy.

Please apply with your CV to: Natalia Merritt