Back to search results IT Helpdesk Engineer, Dublin renewable contract Location Dublin, Dublin Category IT and Telecoms - 2nd Line Support Job type Permanent Salary € 30000 - € 35000 / Year External Reference JN-012021-163188 We have a great opportunity to join a successful growing team in Dublin city or Dublin South West working in a great environment for an experienced IT Helpdesk Engineer - level 2 for external users. We also have a role n Dublin South to support internal users. This is a renewable contract until the end of the year.Purpose of the role:The ideal candidate will have excellent troubleshooting and problem solving skills and experience in helpdesk technical support for customers. Responsibilities: Desktop support experience Users management across different systems and applications; Perform system software upgrades, testing, and coordination; Execute and monitor backups of business-critical systems on agreed schedule; Compete periodic data restoration tests and system patching; PC & server installation; Contribute to monthly reports on IT service statistics; Taking charge of incidents from triage to closure; Ensure compliance with company policies and procedures. Skills required:Customer focused with 2-5 years experience;Experience with Windows operating system, Experienced in Backup and Recovery, and systems' patching and upgrades; Extensive knowledge of IP networks: TCP/IP, DNS, DHCP, routing, etcExperience with Microsoft Office suite, Cisco products, Antivirus, etcTechnical abilities with Active Directory;3rd level IT related Degree or an equivalent. If this is of interest please get in touch via email Natalia.Merritt at adecco.ie.Please note, we do not provide a visa sponsorship. Adecco is acting as an Employment Agency. Adecco Ireland is acting as an Employment Agency in relation to this vacancy. Please apply with your CV to: Natalia Merritt MoreInformation × QA.Fillout.Fields IT Helpdesk Engineer, Dublin renewable contract Dublin , Dublin - Permanent QA.First.Name* QA.FirstName.Required QA.Last.Name* QA.Lastname.Required QA.Phone* QA.Phone.Required QA.Checkbox QA.Email* QA.Email.Required QA.Zipcode* QA.Zip.Required MO.Close.QuickApply × × QA.Application.Submitted QA.Thank.Apply QA.Keep.Track QA.Create QA.Login Apply on the go? Check out the My Adecco app!