Operations Analysts (Digital Assets/Execution Services)

  • Location
    Dublin, Dublin
  • Category
    Financial Services - Consultancy
  • Job type
    Permanent
  • External Reference
    JN-082018-19876

Are you an experienced Operations Analyst within Financial Operations in search for your next career move? If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you!

We are seeking Associate and Senior Operations Analysts with experience in financial operations, trade execution support, relationship management and analysis.
Our client is based in Dublin 24 offering flexible hybrid work model and a competitive package!

The Purpose of Your Role

The Digital Asset Services is an exciting new business unit that is focused on bringing emerging concepts to life in the digital asset arena and delivering those solutions to clients and prospects. The Execution Services Operations team is responsible for identifying and resolving trade breaks, proactively monitoring order flow, identifying, and escalating trade discrepancies, resolving trading and exchange-related disputes, and providing key external client support.
To be effective, you will work closely with Custody Operations, Technology Support, Relationship Managers and Client Service Managers to ensure understanding of client trading and operational needs as well and drive overall satisfaction. With your knowledge and commitment, you will become a collaborative and resourceful member of the FDAS team, sharing best practices and driving successful results.

The Expertise we're looking for

*Bachelor's Degree preferred
*Ideally 3+ years of trade & post trade execution support & knowledge of trading and industry practices/tools
*In depth knowledge of front to back trade lifecycle
*Knowledge of trading technologies & API/FIX & other trading frameworks
*Deep knowledge of Institutional clients, accounts (e.g. hedge funds)
*Strong attention to detail & analytical skills
*Relationship building skills across team, business units, and peers
*Proven delivery of world-class service experience
*Proficient skills in various PC software applications to include Microsoft, Access, Excel, Word, PowerPoint
*Cryptocurrency knowledge an advantage but not required

The Skills You Bring

*Your excellent interpersonal, verbal, and written communication skills
*Your ability to work well on global teams and in fast-paced, cross-collaborative environments
*Your ability to think analytically and deliver solutions to complex challenges and recognize when escalation is required
*Your ability to think ahead, anticipate questions, plan for contingencies, and find alternative solutions
*Your passion for thought leadership in innovation & promotion of change amongst the group
*Your success in navigating and thriving in a dynamic, growing new business
*Your understanding of risk inherent to Institutional trade execution

The Value You Deliver

Collaboration isn't just about working together, but also about improving lives together. Our success as a firm is due to the personal responsibility and pride that our associates take in getting things just right, and the compassion that drives us to go the extra mile for our customers and each other. Included in the value that you'll deliver are:
*Supporting complex trading needs while maintaining a 'client first' mentality
*Optimizing the client experience and developing long term client relationships and partnerships
*Providing exceptional service to all of our clients by processing their requests in an accurate and timely manner
*Driving high satisfaction, quality, and efficiency for both the client and the company
*Delivering superior results quickly and efficiently, utilizing effective time management skills
*Actively participate in client meetings and client service reviews
*Driving innovation through curiosity and comprehensive understanding of business processes and challenges

If the role interests you, please get in touch via email.
If you are interested in other roles or career change, please do not hesitate to contact me too.
Adecco is an Equal Opportunity Employer.

Adecco Ireland is acting as an Employment Agency in relation to this vacancy.

Please apply with your CV to: Dorottya Gyongyosi