Policy Specialist (German)

  • Location
    Dublin, Dublin
  • Category
    Legal - General Legal Support
  • Job type
    Contractor
  • External Reference
    JN-082018-19876

Are you passionate about web and new technologies? If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you!

We are seeking German speaking Policy Specialists with experience in trust & safety, legal operations, compliance or content review.
Our client is the market leader, that many people can only dream of working with!

As a Policy Specialist, you are a driving force behind the success of your Trust & Safety team, ready to roll up your sleeves to create and improve processes, maintain records, conduct legal research and coordinate communications across the team.
As you closely support your team, you may find yourself working with multiple groups within the Trust & Safety and Legal Departments, internal clients and external parties.

You're an independent thinker who isn't afraid to ask questions, and you're organized in a way that never overlooks the details.
As a Policy Specialist, you will process legal removal requests across a large number of products and provide information to internal and external customers regarding legal removals processes. You'll field and process a high volume of incoming complaints that will be processed through internal tools based on a complex internal policy.

Responsibilities:
* Process removal requests efficiently and accurately.
* Respond to internal and external customer inquiries
* Display excellent prioritization and organization skills.
* Facilitate communication of process and policy to internal and external customers.
* Create documentation for existing and new policies and procedures.

Skills/Requirements:
* Ideally BA/BS degree (In lieu of degree, relevant skills or equivalent experience).
* Exceptional attention to detail with a proven ability to maintain high quality on repetitive tasks and detailed workflows.
* Excellent reading comprehension skills and comfort acting independently to follow detailed workflows and escalate when necessary.
* Ideally 1+ years of data entry experience, operations, or legal work experience.
* Fluent German and English required.
* Ability and willingness to work on data entry tasks
* Ability to interact professionally with all levels of internal stakeholders.


If the role interests you, please get in touch via email.
If you are interested in other roles or career change, please do not hesitate to contact me too.


Adecco is an equal opportunity employer!

Adecco Ireland is acting as an Employment Business in relation to this vacancy.

Please apply with your CV to: Dorottya Gyongyosi