Solutions Consultant (Cybersecurity)

  • Location
    Dublin, Dublin
  • Category
    IT and Telecoms - Consultant
  • Job type
  • External Reference

Are you passionate about cybersecurity and in search for next career move? If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you!

We're looking for an experienced Solutions Consultant with experience in cybersecurity, customer onboarding and technical support.
Our client is the market leader, that many people can only dream of working with!

Overall Responsibilities:
*As part of the team, you'll drive customer relationships by managing on-boarding, billing, solving problems, cultivating relationships with clients and collaborating with the Engineering team to prioritize tasks and drive customers' successful engagement with the platform.
*Your responsibilities will range from managing customer concerns to developing a scalable sales structure.
*As a Solutions Consultant, you'll take initiative and comfortably work in the IT security rapidly-changing environment demonstrating a desire to learn.
*You'll also contribute experience in customer service, sales, and/or consulting.
*Think of your role as a hybrid mix between Customer Experience Engineering, Customer Success, Account Management, and Sales Operations.
*Manage the entire sales cycle and customer billing working closely with the Finance, Legal teams.
*Develop trusted relationships with customers and product community and support them throughout their engagement lifecycle.
*Demonstrate knowledge of service usage and security/threat intelligence technical use cases (API integration, Intelligence investigations, etc.).
*Discover opportunities beyond simple business that will lead to partnerships and community engagement.
*Conduct business pipeline reviews and develop bespoke strategies for customers.

Top 3 Daily Responsibilities:
*Engage VIP customers to identify their Threat Intelligence needs and help them implement using our product.
*Create deliverables and technical materials demonstrating our product's value in different use cases for our customers.
*Conduct technical training on using our product.

Required Skills/Qualifications:
*Ideally Master's degree or PhD in Engineering, Computer Science, or a technical related field or equivalent practical experience
*Knowledge of ICT security and industry.
*Ability to speak and write in English fluently and idiomatically.
*Experience reading or debugging code in Python or Javascript.
*Knowledge of reverse engineering, and malware research or passion to learn about these fields.
*Ability to take initiative and continuously look for better ways to achieve goals.
*Ability to understand customers security challenges and how our products may be applied to provide solutions.
*Excellent presentation, active listening, and interpersonal skills.
*Ability to design and conduct technical training.

If the role interests you, please get in touch via email.
If you are interested in other roles or career change, please do not hesitate to contact me too.

Adecco Ireland is acting as an Employment Business in relation to this vacancy.

Please apply with your CV to: Dorottya Gyongyosi